Login and document upload degraded due to Amazon AWS outage
Resolved·Partial outage

Login errors have been fully resolved. Document upload is fully functional.

Tue, Oct 21, 2025, 02:31 AM
(1 month ago)
·
Affected components
Website
Word Add-in
Updates

Resolved

Login errors have been fully resolved. Document upload is fully functional.

Tue, Oct 21, 2025, 02:31 AM

Monitoring

Login page is showing errors for some users.

Tue, Oct 21, 2025, 12:31 AM(2 hours earlier)

Identified

Login service and document upload are experiencing errors due to an Amazon AWS incident.

Mon, Oct 20, 2025, 10:14 PM(2 hours earlier)